Contact Us

COVID-19 Service Update

How can I order?

Our online and phone ordering facilities are operational.

Our branches are now fully open for click-and-collect, phone-and-collect, and local delivery services.

Our trade counters in Colchester and Peterborough are now open, while our trade counter in Tunbridge Wells is open for collections and local deliveries only.


How fast will I receive my order?

Unfortunately we are currently unable to offer next day/ morning/ Saturday delivery services due to high demands on our delivery and supply networks.

Your order will be dispatched within 2-3 working days, and you will receive an email notification to confirm when your order is on its way to you.

CH, LL, CA and LA postcodes are currently experiencing higher than usual delivery times, we are working hard with our delivery partners to ensure the goods reach you as soon as possible.

Items that are not currently in stock will be forwarded as soon as they become available.


How can I contact you?

If you are looking to contact us regarding a recent order you have placed with us, please reply to your order confirmation email and we will come back to you as soon as possible - please bear with us.

Please note any delivery enquiries will be responded to within 2-3 days, this will enable us enough time to gather the necessary information.

Please include your order/ quote reference number with your email to help us prioritise and speed up response times.

For any sales enquiries, please contact us via email or telephone as detailed below.


For more information please visit our COVID-19 service page.


What are your opening times?

Please note that our branch and phone lines are open during normal hours:

Mon - Fri 7.30am - 5.00pm
Saturday 8.00am - 12.00pm


What are your contact details?

Sales Office Phone

01206 931 404



[email protected]

Please include your order/ quote reference with your email, this will help us prioritise and speed up response times.


Written Enquiries

Professional Building Supplies
Unit 1B Altbarn Road
Hawkins Road



Colchester - fully operational

Unit 1B Altbarn Road, Hawkins Road, Colchester, Essex, CO2 8LG


Peterborough - fully operational

25 Harvester Way, Fengate, Peterborough, PE1 5UT


Tunbridge Wells - collection and deliveries only, trade counter currently closed

Unit 3&4 Kingstanding Business Park, Kingstanding Way, Tunbridge Wells, Kent, TN2 3UP