Anthracite Grey Soil Pipes and Fittings

Please click the links below for further information about each topic, or scroll down the page as required:

• Delivery Cut Off Times
• Delivery Charges and Extended Lead Times
• Our Courier Partners
• Our Delivery Area
• Split Deliveries
• Labour and Machinery
• Checking and Signing for Orders
• Refunds, Restocking and Returns

DELIVERY CUT OFF TIMES

All orders are being dispatched as normal. Unless subject to exclusions, all orders received before 12pm will be delivered the next working day.

Please note, standard Cast Iron Gutter systems have a cut off time of 11am. Large or palletised orders have a cut off time of 12pm.

*Delivery to non-Industrial Scotland, Northern Ireland, and CH, LL, and CA postcodes can sometimes take slightly longer, although this is dependent upon the exact location.

If we are unable to deliver your order within the above timeframe for any reason, we will contact you to arrange an alternative delivery day. We use overnight carriers, so we are unable to arrange or confirm an exact time of delivery.

Some special or non-stocked items on our website have extended lead-times, which are displayed on the product pages in question – see below for more details.

Whilst every reasonable effort shall be made to keep to a delivery date, we cannot be held liable for any losses, costs, damages, or expenses arising directly or indirectly out of any failure to meet any estimated delivery date.

In the unlikely event of a late delivery, we will be unable to compensate you for any consequential loss, so please do not organise any plant or labour before you have received your materials.

DELIVERY CHARGES AND EXTENDED LEAD TIMES

Orders over £250 excluding VAT will be delivered free of charge. Orders under this amount will incur a charge of £15.00 + VAT. This applies to most stocked items and some items that are supplied directly from manufacturers. Orders of stocked items are generally delivered in 1-3 working days.

Some stocked items will incur a bulky or pallet charge due to their extreme weights or lengths:

• Bulky items - £45.00 + VAT charge placed on orders that contain one or more bulky products. These items will be marked as bulky during the checkout process.
• Palletised items - £60.00 + VAT charge placed on orders that contain one or more items that need to be sent and delivered via a pallet. These items will be marked as palletised during the checkout process.

A full list of stocked items can be found here.

Certain items, usually those sent direct from manufacturers, incur additional delivery charges and an extended lead time regardless of the order value, due to the restrictions placed upon us by our carrier and the extreme weights/lengths. These charges are applied instead of the standard £15.00 + VAT charge if the order is valued under £250 excluding VAT.

The following product ranges have extended lead times or incur additional delivery charges. Please click on each individual range for specific details.

• Cast Iron Gutters, Soil & Drainage
• Copper & Zinc Gutters
• Selected Aluminium Gutters, Fascia & Soffit
• Freefoam Roofline & Cladding
• Fibre Cement Cladding
• Timber Coated Cladding
• Wood Design Cladding
• Stone Cladding & DesignClad Panels
• Selected Ecoscape Composite Cladding
• Ecoscape Composite Decking, Balustrades & Fencing
• PBSL Composite Decking
• Mineral Composite Decking
• Storm Polycarbonate Sheets
• Storm Internal & Hygiene Cladding
• Guardian Internal Cladding & Vinyl Flooring
• ShowerWall Cladding
• Mouldings
• GRAF Sewage Treatment Plants
• Marsh Sewage Treatment Plants
• Turtle Enviro Inspection Chambers, Silt Traps, Catchpit Chambers, & Grease Traps
• DPT Pumping Stations
• Atlantis Tanks
• Artificial Grass
• Durapost Gates, Frames & Fencing Kits
• FH Brundle Steel Fencing
• Metal Privacy Screens
• Paving
• Forest Garden Products
• Steel Garden Edging
• Fastwarm Underfloor Heating
• Milwood Pergolas & Verandas
• Steel Gutters
• Gabion Baskets
• Membranes

OUR COURIER PARTNERS

OUR DELIVERY AREA