Forest Garden Delivery & Returns

Our general Delivery & Returns policy can be found here. Below you can consult specific details regarding Delivery & Returns of Forest Garden products.

DELIVERY OF FOREST GARDEN PRODUCTS

Lead times vary dependent on product and time of year, but in general:

Shiplap Pressure Treated Sheds - Up to 4 weeks
Overlap Pressure Treated Sheds - Up to 4 weeks
Tongue and Groove Pressure Treated Shed - Up to 4 weeks
Retreat Sheds - Up to 2 weeks
Small Storage - 3 - 5 days
Log Stores - 3 - 5 days
Plastic Storage - 3 - 5 days
Shed Bases - 3 - 5 days
Garden Buildings - 4 - 6 weeks
Log Cabins - 2 - 4 weeks
Summerhouses - 3 - 5 days
Fencing - 3 - 5 days
Gates - 3 - 5 days
Planters - 2 weeks (excluding FPTLHD & LINPL120HD codes which are 4 - 5 weeks)
Timber Sleepers - 3 - 10 weeks (excluding SLBED42HD code which is 2 weeks)
Garden Arches - 1 - 7 weeks
Arbours - 2 weeks (excluding PALMAAHD code which is 1 week)

Home Delivery is unable to be offered for the following postcodes BT, GY, HS, IM, IV41-51, IV55-56, JE, KA27-28, KW15+, PA41+, PH41-44, PO31-41, ZE.

For installed products, the customer will be contacted within 48 hours of a delivery date being booked to arrange installation. For products with a longer lead time (Vale Greenhouses, Round Timber Gazebos and Log Cabins) the customer will be contacted to arrange a suitable installation date prior to the product being finished. Typically installation is within 7 working days from delivery, except for Vale Greenhouses which will be installed on the same day as delivery. Customers will receive information detailing the necessary preparations for installation (e.g. base preparation) which must be completed prior to the assembly team arriving on site.

Whilst we aim to deliver most products within 3-5 working days there may be some instances where it may take longer, including Scotland, hard to reach locations or when items are out of stock. Round Timber Gazebos, Log Cabins and Vale Greenhouses are special orders and have longer lead times.